Pricing
Fair, transparent costs for trusted home exchanges.
You exchange homes with other members. Deposits back each side’s commitment; our fee keeps the platform running. Full refund timing and edge cases are in our refund policy.
Swap homes, not cash for rent
You arrange a reciprocal stay with another member. The platform helps you connect, confirm dates, and document the exchange—without turning your trip into a traditional rental.
Security deposit
Before travel, each side may place a refundable security deposit. It covers good-faith protection for the home and shared rules, and is released according to our refund policy after the stay.
Platform fee
A small service fee may apply when a deposit is collected or when checkout is completed. Exact amounts are shown before you pay. Fees help us operate support, verification, and dispute tooling.
How payment fits together
- Exchange agreement: You and your counterparty agree on dates, homes, and house rules. Deposits are separate from “rent”—they are a safeguard, not nightly pricing.
- Deposit hold: Funds may be authorized or held until checkout criteria are met (e.g. both parties complete the stay without an open dispute window).
- Refund of deposit: After a successful exchange, eligible deposit amounts are returned per the schedule in Refund policy. If a claim is opened, resolution may delay release until it is closed.
- Platform fee: Where applicable, the fee is disclosed at checkout. It may be retained separately from the deposit and is not always refundable—see refund policy for fee-related refunds.
This page summarizes how pricing is intended to work. Binding terms are in the Terms & Conditions. Amounts and flows can vary by product integration; always rely on what you confirm at checkout.